What we ship
Case studies
Anonymized representative examples of what Nordix BIOS does for businesses in each segment.
retail
Multi-Location Retailer: From 11% to 64% Same-Day Customer Resolution
How a 12-store specialty retailer moved order status, returns, and stock questions onto WhatsApp with Nordix BIOS — without touching the legacy POS.
- 11% → 64%
- Same-day customer resolution
- -71%
- Customer service email inbox reduction
- 14 days
- Time-to-deploy
- -83%
- Cost per customer interaction
restaurants
Regional Bakery Chain: 340% More Calls Answered, 22 Hours Saved Weekly
How a 5-location bakery and café group moved reservations, takeout, and customer questions to WhatsApp with Nordix BIOS — in 11 days.
- +340%
- Phone calls and messages answered/month
- 22
- Front-of-house hours saved per location/week
- 11 days
- Time-to-deploy first workflow
- +28%
- Weekend bookings (after 60 days)