How does Nordix BIOS run the agency back office?
The client sends the brief on WhatsApp at 11pm: "Need a teaser for the new product, vertical, two versions, by Thursday." BIOS reads it, opens the brief in the agency's project tool, fills in the standard fields (deliverables, deadline, format, brand voice), routes it to the right producer and confirms in chat. The account manager wakes up to a brief that already exists.
For influencer managers, the same engine handles talent. Inbound campaign enquiries route by talent fit, brand-safety match and rate band. BIOS drafts the pitch, attaches the media kit and the case studies, and books the negotiation call. The manager closes deals instead of sorting inbox threads.
We grew from 9 clients to 22 without adding account managers. BIOS handles brief intake, publishing and weekly reports, and the team focuses on creative and strategy. The roll-up report alone gave us back a full day a week.
Publishing, monitoring and the weekly client report
Multi-channel publishing is mechanical work that BIOS owns. The producer uploads once with the asset specs; BIOS adapts, schedules and posts to Instagram, TikTok, LinkedIn, YouTube Shorts, Facebook and X with the right captions, hashtags and aspect ratios per platform. The account manager approves once instead of approving five times.
Brand-mention monitoring runs in the background. BIOS watches social, blogs and review platforms for the client's brand, competitors and category keywords, and surfaces the mentions that matter — a viral complaint, an influencer pickup, a competitor launch — with sentiment and reach scored.
The weekly client report builds itself. Reach, engagement, growth, top posts, brand mentions, sentiment, paid performance from Meta and Google — BIOS pulls every number and produces the deck in the agency's template. The account manager spends Friday reviewing, not exporting.
See Marketing automation, Web presence automation and the BIOS module.
Frequently asked questions
Which social platforms does Nordix BIOS publish to?
Nordix BIOS publishes natively to Instagram (feed, Reels, Stories), TikTok, LinkedIn (personal and company), YouTube (long-form and Shorts), Facebook, X and Pinterest through their published APIs. For TikTok and Instagram the agent handles the platform-specific format requirements — aspect ratio, caption length, hashtag placement — automatically. New platforms ship in the standard 90-day onboarding window if the agency needs them.
How does brief intake work from a client?
The client sends the brief in whatever format they prefer — WhatsApp message, voice note, email, shared doc — and Nordix BIOS extracts the structured fields the agency cares about: deliverables, deadline, format, channel mix, brand voice, references. BIOS opens the brief in the agency's project tool (Asana, ClickUp, Monday, Notion, Linear), routes to the right producer, and confirms back to the client in their preferred channel.
What does brand-mention monitoring actually surface?
Nordix BIOS watches social platforms, blogs, news sites and the major review platforms for the client's brand name, agreed competitors and category keywords, and scores each mention by reach and sentiment. The account manager sees a daily digest with the mentions that matter — viral complaints, influencer pickups, competitor launches, journalist queries — and can drill into the raw thread when needed.
Can BIOS draft sponsorship pitches?
Yes. Nordix BIOS reads the brand brief, matches against the agency's talent or property roster, drafts a pitch in the agency's voice with the right case studies and rate band attached, and routes to the account manager for review before sending. For influencer agencies, BIOS can run the negotiation back-and-forth within the price band the manager has authorised, escalating outside the band.
How does the weekly client report build itself?
Nordix BIOS pulls performance numbers from Meta Business, Google Ads, TikTok Ads, LinkedIn Campaign Manager, YouTube Studio, the social analytics tool the agency uses (Sprout, Later, Buffer) and the agency's own CRM, joins them per client, and produces the deck in the agency template. The account manager spends Friday reviewing and adding commentary, not exporting and pasting.
How are approvals handled?
Each agency defines its approval matrix — which post types need internal review, which need client sign-off, which can publish on the producer's authority. Nordix BIOS routes every piece through the right approval chain on WhatsApp or the project tool, holds the schedule until the green light, and publishes within minutes of approval. The audit trail shows who approved what and when.
Friday reports that build themselves.
See how Nordix BIOS runs brief intake, publishing, monitoring and reporting — for every client.
Glass preview
Your first operating thread
Real chat · opens in WhatsApp